Shipping Policy

Shipping Policy

Thank you for choosing Wellnova. Here is our shipping policy to guide you through the process:

Processing Times

Orders typically take 2–4 business days to process before they are shipped. During peak seasons or promotional events, processing may take slightly longer, but our team works diligently to ship your order as quickly as possible.

Standard Shipping

Our standard domestic shipping generally delivers your order within 5–10 business days after processing. Please note that delivery times may vary depending on your location, carrier delays, customs clearance, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery. Please allow 24–48 hours for tracking updates to appear on the carrier’s website.

Shipping Destinations

We proudly ship worldwide, reaching customers across the U.S. and internationally. Please ensure your shipping address is entered accurately to avoid delays or misdelivery.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. You’ll see the final shipping cost before completing your purchase.

International Shipping

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more details before placing your order.

Order Modifications

If you need to change or cancel your order, please contact us at wellnovaofficial@gmail.com
 within 12 hours of purchase. Once your order has been processed or shipped, modifications may no longer be possible.

Lost or Damaged Items

In the rare event your order is lost or damaged in transit, please contact us at wellnovaofficial@gmail.com
 within 7 days of delivery. We’ll promptly investigate the issue and, if necessary, arrange a replacement or refund at no additional cost to you.

We appreciate your patience and understanding. If you have any further questions, please reach out to our support team at wellnovaofficial@gmail.com
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Thank you for being a valued customer of Wellnova — where modern design meets everyday wellness.